FAQ:
General Questions:Typically between 5-10 days before an product is shipped out. If there is a delay or a back up a notice will be posted across the site showing a delay from this turnaround time. For more common cases such as standard black 2u, 4u and 6u cases turnaround times are quicker than for more custom cases and options. These more custom cases will be closer to the 5-7 day turnaround time. We are located in the Northeast United States. Typically shipping times are 2-5 days. The further west the longer shipping times will take for completed delivery. A tracking number and URL link to the tracking will be sent via email once a shipment label has been created. The status of your order will be changed from the initial order "confirmed" to order "shipped" status.
Do to the nature of customs work on my cases all sales are final. I typically begin work on payment. If a change request is requested and can be done I will do it. All my work is customer statisfaction guaranteed.
Shipping is calculated at checkout on the best available price for it destination. Most all orders will be shipped either UPS or USPS mail. All International orders will be shipped USPS Priority International or First Class International if the order consists of only small accessories (rack screws, panels, ext...)
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