FAQ:


General Questions:

Turnaround Times:

 

Typically between 5-10 days before an product is shipped out. If there is a delay or a back up a notice will be posted across the site showing a delay from this turnaround time. For more common cases such as standard black 2u, 4u and 6u cases turnaround times are quicker than for more custom cases and options. These more custom cases will be closer to the 5-7 day turnaround time.

Shipping Times:

 
We are located in the Northeast United States.  Typically shipping  times are 2-5 days.  The further west the longer shipping times will  take for completed delivery.

Tracking Info:

A tracking number and URL link to the tracking will be sent via email once a shipment label has been created.  The status of your order will be changed from the initial order "confirmed" to order "shipped" status.

Custom Work & Returns

Do to the nature of customs work on my cases all sales are final. I typically begin work on payment. If a change request is requested and can be done I will do it. All my work is customer statisfaction guaranteed.

Shipping Options:

Shipping is calculated at checkout on the best available price for it destination.  Most all orders will be shipped either UPS or USPS mail. All International orders will be shipped USPS Priority International or First Class International if the order consists of only small accessories (rack screws, panels, ext...)

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Customer Reviews

I just got the rack box you built for my Kemper rack in green with the side leather handle.  All I can say is I am blown away!!  I can't thank you enough. What a beautiful job you did!! It is stunning. It will be in all the videos I do for Electro-Harmonix.I love it and thank you again.
 Bill Ruppert
 (known as one of the most prolific and widely heard studio guitarists)

...I have recently acquired two full size Korg Oasys (88 key) synthesizers and once again I was wondering if you good folks could custom make 2 identical black tolex cases in the style of the two eleven rack/fractal cases you made for me before, I cannot find a good flight case anywhere online for them and the one I could find is plastic and generic looking, very cheap looking! 

     

This case is absolutely stunning!!!!! Built so well! I couldn't be more pleased with the way it turned out. Thank you so much for your hard work and attention to detail! When people see it and asks me who made it I will make sure to send them your way! Thank you again.   Erik H.

Why Buy From Us?

  • Custom Made in the USA!
  • Fully Customizable Options
  • Family Run and Operated 
  • Years Of Woodworking Experience
  • Fellow Guitar Player and Gear Head!